Privacy Policy

This privacy policy is formulated in the masculine form for convenience only, but is intended for all genders.

1. General

1.1. The www.petrus-chemicals.co.il website (hereinafter: “the Company / Website”)

1.2. The Company respects your privacy and the privacy of all users of its websites and services (hereinafter: “the Users”).

1.3. Use of the websites is subject to this privacy policy and the terms of use published therein. Your continued use of the website constitutes your agreement to this policy and its updates.

2. Information Collection

Within the framework of the services, the Company collects personal information and uses various technological means. Among other things, the following will be collected:

• Identification and registration information: name, date of birth, address, email, password.
• Purchase and payment information.
• Contact information: email, telephone, contact via chat/WhatsApp.
• Technical and digital information: IP address, browser type, browsing data.
• Information collected using cookies and analytics tools.
• Providing information is not required by law, but without this information we may not be able to provide the services.

3. Purposes of using information

• The information will be used, among other things, for the purpose of:
• Operating the sites, providing services and purchasing products.
• Adjusting the user experience, offers and benefits.
• Improving services and content, developing new services.
• Direct mailing, advertising, and marketing (subject to consent).
• Site maintenance, information security, fraud prevention.
• Research, statistical analysis and use of anonymization.

4. Cookies

4.1. The company uses cookies and monitoring tools (such as Google Analytics, Facebook Pixel, hotjar, Smart Pixel, etc.) for the purpose of:

• Ongoing operation of the website.
• Collecting statistical and analytical data.
• Adjusting the user experience and displaying customized advertisements.
• Security, fraud detection and prevention.

4.2. The user may change the browser settings and block Cookies, however, some of the services may not function properly.

5. Providing information to third parties

The company may transfer information:

• With the user’s consent.
• For the purpose of providing services and business collaborations.
• Due to legal provisions/judicial order.
• For the purpose of preventing damage or fraud.
• In the event of a change of control in the company (merger/acquisition).
• Use of external sites (Facebook, Instagram, YouTube, etc.) is subject to their policies.

6. Information security

The company employs advanced information security measures to protect user privacy in accordance with mandatory standards (such as PCI DSS). However, it is not possible to guarantee absolute security.

7. User Rights

In accordance with the Privacy Protection Law, 5741-1981:

• The user may review information about him, request correction or deletion. Requests can be submitted in writing or through the contact methods detailed on the company’s websites.

8. Privacy Contact Information

Contact Name: Tamar
Telephone: +972-9-9587670
Email: tamar@petrus.co.il